Dear valued customers
We thank you for all your support over the years. We take pride in providing the best quality products and strive to serve your needs better.
The COVID-19 pandemic has affected all of us deeply. Economies around the world have slowed, supply chains disrupted, and inflation risks continue to cloud over recoveries. We are not spared from the challenges the pandemic has inflicted on us. The prices of raw materials have spiked, shipping delays and disruption caused freight charges to skyrocket. Operational costs have increased with uncertainties causing fluctuations in utilities and manpower costs.
In view of the situation, our company has conducted a price review of our products, and decided that we will increase our prices between 15-30% with effect from the following year, beginning 1st January 2022. We are compelled to make the price adjustments as it is becoming unsustainable to stomach the rising costs that has threatened our business' viability.
We know that any price increase will be a tough pill to swallow, but we hope that you can understand our circumstances.
To find out about the price increase for specific products, please make an enquiry to our mailbox at email@example.com. Our team is ready to answer your queries.
Thank you and we look forward to your continuous support.